FEW TECHNICAL JARGONS

Adware :

Typically, adware components install alongside a shareware or freeware application and bring targeted advertisements to your computer. These advertisements create revenue for the software developer. Adware displays web-based advertisements through pop-up windows or through annoying advertising banners.

Browser Helper Object (BHO) :

A Browser Helper Object (BHO) may appear as a helpful browser toolbar within Microsoft Internet Explorer (IE). Malicious BHO's can change your default home page to point to some other site or send histories of your web-browsing habits to third-parties for the purposes of targeted advertising.

Browser Hijackers :

Browser hijackers can take control of your web browser. They may alter your browser settings or change your default home page to point to some other site and they are capable of sending personal information to third-parties. They may not be detected by firewall software as they are capable of appearing as part of IE itself. Due to the variety of functions a browser hijacker can possess, it can be categorized as a Trojan.

Dialers :

Generally, this is software that is installed on your PC that dials a phone number. some dialers connect to Internet Service Providers (ISPs) and are designed to provide genuine assistance. However, malicious dialers can attempt to connect you to long-distance or toll numbers without your consent, resulting in expensive phone bills.

Keyloggers :

Also known as 'key loggers' or 'keystroke loggers', these are programs that run in the background on your computer and are capable of recording every keystroke you make on your keyboard. Keyloggers can store information, which could very well include personal details and passwords that you have typed into your computer, such that it can later be retrieved by third-parties.

Layered Service Provider (LSP) :

LSPs are pieces of code that are used to monitor, intercept and control communication between WinSock and the Internet application that calls WinSock (e.g. your Internet Browser). Malicious LSPs can be used to steal information that you submit through the Internet.

Malware :

A generic term used to encompass malicious spyware, including adware, Trojans, browser hijackers, keyloggers, dialers and tracking cookies.

Spyware :

A stealthy application that makes use of your Internet connection, gathering and transmitting information on various activities you conduct on your computer to third-parties. This information is often collected and sent without your knowledge or consent. Like adware, spyware often installs as a third-party component bundles with a freeware or shareware application, which can make the distinction between the two somewhat ambiguous. In some places on the Internet, you may also see 'Spyware' used as a generic term to encompass malware.

Tracking Cookies :

Internet browsers write and read cookies, which are small text files with small amounts of data (such as web site settings) which are placed onto your computer by visiting certain web sites. In many cases, cookies provide a benefit to users as they can retain settings for when you next visit a web site. In some instances, however, cookies are used to consolidate and track your behaviour across different web sites, providing marketers with information about your web browsing habits.

Trojans :

Like spyware, Trojans (also known as Trojan horses) can slip into your system and run without your knowledge. They are capable of possessing a variety of functions. For example, some use your computer's modem to dial long-distance or toll numbers (like a dialer), potentially generating expensive phone bills. Unlike viruses and worms, Trojans do not replicate themselves.

Computer Repair FAQ'S

What is online computer support?

Online computer support can also be termed as remote tech support or virtual computer repair service. You can resolve any of your PC technical issues by availing tech support from remote computer help desk. At Mytechsupportstore we assist you through remote desktop sharing technology and fix even the most critical errors in minutes.

Why should I hire remote computer repair technicians?

There are several significant benefits in remote computer repair and servicing. You can get your issues resolved instantly without waiting for a technician to come to your place or dragging the bulky setup to a computer repair shop. Online computer repair also costs much lower than physical tech support process.

How safe remote computer support is?

We protect your privacy with great concern. All the connections are encrypted here with 128-bit key. We maintain the same level of security to transmit sensitive information online. Also, you can keep the complete control of your system while we are working on it and can end the computer repair session anytime.

How much does your computer help model cost?

We have structured 4 computer support plans to fit your purpose and budget perfectly; Monthly Computer Support Plan for $19.99; Per Incident Plan for $34.99; Quarterly Tech Support Plan for $64.99 and Yearly Computer Support Plan for $199.99.

How do you accept the payments?

We accept major credit cards. Customer satisfaction holds prime value for our tech support service process and so all the terms and policies center around it. Talk to our computer support professionals anytime about the matter.

What are the issues your computer help process mostly cover?

We provide tech support mostly for internet set up, virus removal, hardware support, PC security and optimization, peripheral set up, network support and many more. Our computer support plans not only fix your computer functional issues but also help you to maintain system health using advanced technologies.

How can you make my PC ready to support Vista?

Our tech support experts suggest the actual system architecture you will need to support Vista. A Windows Vista Premium Ready PC should include 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB of RAM, 40 GB of hard drive capacity with 15 GB free space, DirectX 9 graphics with a WDDM driver, DVD-ROM Drive, Audio output capability and Internet access capability.

Which version of Windows Vista will best suit my purpose?

Microsoft presents five versions of Windows Vista- Home Basic, Home Premium, Business, Enterprise and Ultimate. Most preferred version is Home Premium. Home Basic is ideal for PCs with low-end computer support architecture. Our computer support technician can help you to pick the best version matching to your needs.

Do I need computer help to create user accounts in Vista?

The process is simple; our tech support technicians can help you to do it yourself. You need to go to the Vista Control Panel and select User Accounts option. If you have logged in to the system as Admin, you can add user accounts and configure the settings accordingly. Usually, only one Admin account is necessary, with all users running on Standard User mode for security purposes. You can always talk to our computer support specialists to get further details.

Why should I upgrade to Windows 7?

Windows 7 is not just another upgrade of Microsoft OS series. It is much advanced and feature packed operating system designed to quicker your computer access. Pin and jump list, resize and arrange, Windows search, Sleep and resume, Windows media center, and wireless network etc. are much sought after features of Windows 7. Our computer support technicians are there to help you so that you can avail all the features completely and seamlessly.

Which edition of Windows 7 should I go for?

Our tech support team suggests you to decide your purpose first. If you are a home PC user and will mostly be using your PC for watching movies or other entertainment purpose, Windows 7 Home Premium will be a good choice. If you plan to do official work on your home PC, Windows 7 Professional will be perfect for you. However, if you want it all, our technical expert team will suggest you to go for Windows 7 Ultimate.

Should I install Windows 7 newly, or upgrade the one I have?

You will get similar features no matter which way you are installing the OS. If you want to upgrade your existing OS, our tech support experts will provide you with the needed software program to transfer your stored data off your PC and reinstall them after successful installation of Windows 7.

Can Mac operating system support Windows and Microsoft Office?

Yes. A specific Microsoft Office version is available for the Mac. Also the Word, Excel and PowerPoint files created on a Mac are fully compatible with Windows. Our specialized computer support professionals can help you to run Windows and Mac side by side.

Will my essential PC peripherals work with Mac?

Mac has hundreds of computer support drivers to make room for preinstalled computer peripherals. Our tech support professionals can help you plug in your existing hard drives, digital camera, printer, scanner etc. and import stored data without losing.